Consumer ratings high for insurance marketplace HomeInsurance.com
Feb 22, 2012
Consumer survey results collected in January 2012 for HomeInsurance.com were released showing high ratings on customer service and website usability while also reporting high average savings on home and auto policies.
New customers in January 2012 reported average annual savings for a home-auto package policy ranging anywhere from $100-$2,000/year, however, average savings were $508.
"We are able to offer the highest discounts for our homeowners who package their auto insurance policy with us as well", said Carlos Lagomarsino, Founder and CEO. "This can mean savings of up to 20% or more for many of our home insurance policyholders."
The survey results from January 2012 also show consumers ranking HomeInsurance.com with 4.8 out of 5 stars for their customer service experience.
"We are so pleased with the excellent customer service and fantastic rates that HomeInsurance.com provided for us. [I] have already recommended [the] service to my sister and will spread the word to all our friends as well. A+, said HomeInsurance.com customer and survey respondent Kyle C. from Central, South Carolina.
In terms of website usability, ninety-two percent of customers ranked their experience on the website as "excellent" or "great" while the remaining 8 percent ranked the website ease of use as "good".
"We focus a lot of time and energy on making sure that our website tools are geared towards giving our customers a great experience on the web. The online face of our company is an integral part of our ongoing business development so we are continually optimizing our presence there", said Jana Bell, Co-CEO.
The success of HomeInsurance.com was showcased recently as the company ranked #61 on the Inc. 500|5000 list of fastest growing companies in America.
HomeInsurance.com is a comparison shopping marketplace for home and auto insurance, making shopping for the best insurance rates from multiple insurance companies easy, fast, and efficient. HomeInsurance.com is partnered with the top-rated home and auto insurance companies in the country including Travelers, Safeco, Hartford, ASI, Foremost, and Progressive- and rated A+ by the Better Business Bureau.
HomeInsurance.com has over 100 licensed insurance agents that are located in the Wilmington, North Carolina headquarters, and was ranked 61 on the 2011 Inc. 500 |5000 list of fastest growing private companies in America. HomeInsurance.com was founded in 2007 by Carlos Lagomarsino and has sold more than 85,000 policies since inception.