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Company Information
Type: Public (NYSE:MCY)
Founded: 1962
CEO: Gabriel Tirador
Headquarters: Los Angeles, CA
Number of Employees: Nearly 4,100
A.M. Best Financial Stability Rating: A+
About Mercury Insurance
Established in 1962, Mercury Insurance Company was founded by a man named George Joseph. Mercury is a multi-line insurance organization offering predominantly personal auto and home insurance through a network of over 7,000 independent agents in 13 states. Mercury is the leading independent broker and agency writer of auto insurance in the state of California.
The Mercury Insurance Group is made up of numerous subsidiaries, including Mercury Casualty Company, and Mercury Insurance Company. The company currently has over $4 billion in total assets. In 2014, Mercury Insurance was named by Forbes as one of America’s Most Trustworthy Companies.
Product Offerings
The Mercury Insurance Group offers a variety of insurance products. Customers with Mercury may be able to purchase auto insurance, home insurance, renters insurance, condo insurance, person umbrella insurance, and even commercial auto insurance.
Customer interested in Mercury auto insurance can choose from a variety of coverages. Mercury’s most common policy coverage includes liability, collision, comprehensive, medical, personal injury protection and uninsured and underinsured motorist protection. Mechanical breakdown protection is an add-on coverage offered by Mercury. This coverage acts as an extended warranty of sorts. Policyholders with this coverage will also receive 24-hour roadside assistance, rental vehicle assistance, tire protection, trip interruption coverage and more.
Customer Service
Policyholders with Mercury Insurance have numerous options to access their policy information. Customers can go online to Mercury’s website 24/7 to do things like view their policy, pay their bill, print ID cards, request policy changes and more. Mercury customers also have the option of working through a local agent or calling Mercury’s customer service phone number. Those who need to file a claim can do so by calling Mercury’s claims hotline.
Discounts
Mercury Insurance is committed to providing affordable insurance coverage, which is why they offer moneysaving discounts. Mercury customers may be able to save on their monthly premium for things like maintaining a good driving record, insuring multiple cars, participating in certain professional associations, installing anti-theft devices or being a good student. Homeowners can save for having a newer home, living in a gated community, having smoke alarms and more. Discounts usually vary by state, which is important to keep in mind when shopping for insurance.
Sources:
http://www.mercuryinsurance.com/wps/wcm/connect/portalcorpweb/cws/resources/1df7ce804ad61e47ac5cfc912cb13c1d/MIG-Company-Fact-Sheet_2014-06-26.pdf
http://www.mercuryinsurance.com/