Company Information
Company History
Back in 1937, Joseph Lewis and Jack Green founded the Progressive Insurance Company in an effort to provide affordable insurance for vehicle owners. Today, the Progressive Group is one of the largest auto insurance providers in the nation, offering drivers competitive premiums and concierge level customer service. Drive Insurance is offered by Progressive West Insurance Company, which is part of the Progressive group of companies. Drive Insurance is only available through independent agents and the company is only marketed as Drive Insurance in the state of California.
Product Offerings
Progressive Drive Insurance offers a wide variety of products including auto insurance, motorcycle insurance, ATV insurance, and dirt bike insurance. They even offer insurance policies for scooters and golf carts. With Drive Insurance, customers can sign up for standard coverage or opt for fuller coverage. Most states require that drivers carry a minimum amount of auto insurance coverage, however, that minimum varies by state. While it’s easy to confuse Progressive Drive Insurance with Progressive Direct Insurance, Drive Insurance product features and prices are different from Progressive Direct. That means customers who are quoted auto insurance through Progressive Direct may receive a different quote from Progressive Drive Insurance.
Customer Service
Customers can access Drive Insurance online 24/7. The company’s website can help customers find an independent agent in order to get a Drive Insurance quote. The Drive Insurance company website also allows policyholders to manage their policies, make a payment, request ID card, and report or track a claim. Drive Insurance customer claims are managed through the Progressive Direct website. When a customer clicks “Go to Claims” on the Drive Insurance website, it will redirect to claims.progressive.com. Customers can also call Drive Insurance’s customer service number for further assistance. Because Drive Insurance is offered through Progressive, it is backed by Progressive’s financial stability, which was given a superior A+ rating through A.M. Best Company. Being backed by a company with such financial strength may help give Drive Insurance customers peace of mind.
Sources
http://www.insurancejournal.com/news/national/2007/02/23/77155.html
https://www.progressive.com/progressive-insurance/history
http://www.driveinsurance.com