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Mapfre Insurance
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Mapfre Insurance

Company Information

Company Type: Private
Founded: 1972
CEO: Jaime Tamayo
Headquarters: Webster, MA
# of Employees: 2,400
A.M. Best Financial Stability Rating: A

About Mapfre Insurance

Originating as The Commerce Group, Inc. (CGI), MAPFRE Insurance got its start in Webster, Massachusetts back in 1972. Today, they are the largest private passenger auto insurer, home insurer and commercial auto insurer in Massachusetts. The MAPFRE Insurance Company offers property and casualty insurance in 19 states through their network of more than 4,200 independent agents and brokers.

MAPFRE Insurance is part of the MAPFRE Group, an international insurer with business in 47 countries around the world. MAPFRE Group is currently the leading insurer in Spain. They are also the leading insurer in the non-life market in Latin America. MAPFRE has over 23 million customers worldwide. MAPFRE Insurance has also expanded over the years in the United States. The MAPFRE USA Group of Companies includes the following:

  • The Commerce Insurance Company
  • American Commerce Insurance Company
  • Citation Insurance Company
  • MAPFRE Insurance Company of Florida
  • Commerce West Insurance Company
  • MAPFRE Insurance Company
  • MAPFRE Insurance Company of New York

Product Offerings

MAPFRE Insurance offers a wide range of insurance products. Through MAPFRE, customers may be able to purchase auto insurance, home insurance, motorcycle insurance, watercraft insurance, business insurance and even term life insurance.

MAPFRE auto insurance provides customers with a variety of coverage options. Depending in which state you live in, you can insure private passenger autos, conversion vehicles, classic cars or golf carts. MAPFRE Insurance offers different auto insurance coverage packages: AutoMaster Coverage Packages and the Peace of Mind Package. Customers can also choose to add on the New Car Enhanced Coverage Option or the Towing and Rental Reimbursement Option.

Customer Service

MAPFRE Insurance policyholders can manage their policies by calling a MAPFRE Customer Service Representative. By calling their toll-free customer service line, customers can make payments, check their policy status, make policy changes or request I.D. cards. Policyholders who need to file a claim can report them over the phone 24/7. Customers can also file claims and make payments online.


The MAPFRE Insurance Company is committed to providing their customers with affordable rates, which is why they offer money saving discounts. For drivers looking to save on their auto policy, MAPFRE insurance may offer discounts for shopping in advance, being a homeowner, being a loyal MAPFRE customer, having multiple policies, paying their premium in full and more. Discount availability varies by state.

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