The General Insurance

* is not affiliated with The General Insurance and is unable to provide quotes from this carrier.*

Company Information

Company Type: Subsidiary
Founded: 1963
CEO: Randy Parker
Headquarters: Nashville, TN
# of Employees: 501-1000
A.M. Best Rating for Financial Stability: A-

About The General Insurance Company

The General Automobile Insurance Services, Inc., also known as The General, is a licensed insurance agency that specializes in insuring “high risk” drivers. The General Insurance Company is a subsidiary of PGC Holdings Corp. (PCG), which is wholly owned by American Family Mutual Insurance Company. The General Insurance offers auto insurance online from the following insurance companies: Permanent General Assurance Corporation, Permanent General Assurance Corporation of Ohio and the General Automobile Insurance Company, Inc. The company may be recognized by their cartoon mascot depicting a military general.

Product Offerings

The General Insurance specializes in providing auto insurance for all types of drivers. In addition to auto insurance, The General also offers renters insurance. High risk drivers may be able to find auto insurance coverage with The General. High risk drivers may include people with a history of accidents or driving violations or those with a low credit score. The company can also provide SR-22 filings for customers requiring one. The General Insurance strives to keep payments affordable, which is why they offer low down payments and budget-friendly payment plans.

With The General Auto Insurance, customers have the option to select auto coverage that best fits their needs. There are options like liability only insurance and full coverage insurance. The company also offers collision and comprehensive coverage for drivers who want more protection.

Customer Service

The General Insurance Company offers customer support both online and over the phone. Online, policyholders are able to view their policy and make changes to it. They can also make payments, receive a new quote, and view and print policy documents and id cards.

Policyholders who need to file a claim can simply call the claim services number listed on the General’s website. A representative will walk you through the entire claims process. Claims representatives are available 24 hours a day, 7 days a week to assist customers with reporting and tracking claims.


The General Insurance strives to offer their customers affordable auto insurance. Discounts may be one way for customers to lower their car insurance premiums even more. In some states, policyholders can receive a discount for paying their premiums in full for both 12 month and 6 month policies. Receiving a General Insurance quote is likely the easiest way to find out which discounts are offered near you.


Standard Home Insurance Coverage

Your home insurance protection presents a total package, not just dwelling coverage. Home insurance is more than a sum of its parts, but understanding those parts can help you get the best whole product. These coverage types typically are included in a standard policy